CapiConnect is a mobile communication platform that seamlessly integrates into CapiLink and allows communication to individuals via their mobile phones. This platform defaults to SMS if the recipient does not have the app installed on their phones, which ensures that communication always reaches the recipient.
This fully customisable white label mobile platform enables branded messaging as well increased security and reduced costs when compared to SMS communication. The integration with CapiLink ensures that documents are seamlessly auto-distributed and tracked to consumers without any additional business resources needed.
Once a user has downloaded the app, they are afforded the ability to chose the content they wish to receive, which creates a personalised customer experience. This empowers the user to immediately opt out of irrelevant marketing or spam messaging if they wish and they are not reliant on another party to remove them from the distribution list.